Privacy Policy
We respect the trust you place in Velvet Bass Co. when you tell us about your event.
Last updated: October 2026
Velvet Bass Co. respects your privacy. This policy explains what information we may collect when you visit our website, request information, book an event, or otherwise communicate with us, and how that information is used.
Information We Collect
When you contact or book with us, we may collect information such as your name, email address, phone number, event date, venue, event type, guest count, service selections, and other details you choose to provide about your event.
How We Use Your Information
We use this information to respond to inquiries, check availability, prepare quotes, manage contracts and bookings, plan and provide event services, process payments, communicate about your event, and improve our services.
Booking & Payment Services
Velvet Bass Co. may use third-party services to manage inquiries, contracts, invoices, payments, scheduling, and event planning. Information you provide through those services may also be subject to their respective privacy policies. Velvet Bass Co. does not directly store complete payment-card information.
Website Analytics
We may use privacy-conscious website analytics to understand how visitors find and use our website. This may include general information such as pages visited, referring websites, device or browser type, and approximate geographic information.
Sharing Your Information
Velvet Bass Co. does not sell your personal information. Information may be shared with service providers when necessary to operate our business, process payments, manage bookings, provide requested services, or comply with legal obligations.
Photos, Videos & 360 Experiences
Events involving our 360 experience may produce photos or videos intended for participants and event hosts. Access and sharing options may vary by event. Velvet Bass Co. will not use private-event media for advertising or promotional purposes without appropriate permission.
Data Retention & Security
We retain information as reasonably necessary to manage bookings, provide services, maintain business records, resolve disputes, and meet legal or financial obligations. We take reasonable measures to protect information under our control.
Your Choices
You may contact us to ask about personal information you have provided to Velvet Bass Co., request corrections, or ask us to delete information when we are not required to retain it for legitimate business or legal purposes.
Contact
Questions about this privacy policy can be sent to hello@velvetbassco.com.